Reliability Systems Engineer

7 days ago

Gurgaon, Haryana, India beBeeReliability Full time ₹ 18,00,000 - ₹ 22,00,000

About the Role :

We are seeking an experienced Reliability Systems Engineer to join our high-performance infrastructure team.

Your Key Responsibilities :

  • Incident & Alert Management : Monitor production systems and handle alerts to ensure minimal service disruption.
  • Act as the first point of escalation for production incidents and critical system issues.
  • Drive rapid resolution of major incidents to restore services as quickly as possible.
  • Coordinate with cross-functional teams to resolve unresolved incidents following defined escalation procedures.

Monitoring & Observability :

  • Design, implement, and maintain application monitoring using tools such as OpenSearch, ELK, Grafana, Prometheus, PagerDuty, Pingdom, Datadog, and Splunk.
  • Evaluate robust logging, metrics, and distributed tracing practices to provide full observability into system performance.
  • Regularly review and refine monitoring configurations to align with evolving system needs.

Automation & Reliability Engineering :

  • Collaborate with product engineering teams to develop SOPs for operational excellence.
  • Automate deployment, scaling, and operational tasks using tools like Ansible, Kubernetes, and CI/CD frameworks.
  • Implement proof-of-concepts for new tools and technologies with the aim of integrating them into production environments.

Root Cause Analysis & Continuous Improvement :

  • Perform detailed root cause analysis for service-impacting events.
  • Identify trends and recurring issues to proactively improve system stability.
  • Contribute to post-incident reviews and recommend preventive measures to prevent similar issues in the future.

Requirements :

  • Experience with large-scale, mission-critical production systems.
  • Familiarity with Agile methodologies and DevOps practices.
  • Prior experience driving POCs for production-scale technology adoption.

Skills and Qualifications :

  • Strong problem-solving and analytical abilities.
  • Excellent communication and documentation skills.
  • Ability to work effectively in high-pressure situations and tight deadlines.
  • Strong organizational skills with the ability to manage multiple priorities.

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