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Healthcare Business Growth Specialist

1 month ago


Mumbai, Maharashtra, India ekincare Full time

About the Role:

We are seeking a highly motivated and experienced Customer Success Manager to join our team at ekincare. As a key client-facing role, you will be responsible for building strong relationships with our clients, growing their business, and making a lasting impact.

Key Responsibilities:

  • Develop and manage client portfolios to drive business growth and profitability.
  • Be the bridge between clients and our organization, ensuring seamless communication and information exchange.
  • Analyze customer data to improve customer experience and satisfaction.
  • Collaborate with cross-functional teams to achieve customer satisfaction and minimize churn.
  • Aid in product design and development to meet client needs.

Requirements:

  • Minimum 2 years of relevant experience in a client-facing role.
  • MBA graduate or pursuing a Master's degree from a top university or business school.
  • Excellent communication and presentation skills.
  • Project management ability and a proactive approach.

What We Offer:

  • A key role in a successful high-growth startup.
  • Opportunity to be at the forefront of new-age health-tech.
  • Attractive compensation, incentives, ESOPs, health, and fitness membership benefits.

About ekincare:

ekincare is a Series B funded startup operating in the health and insure-tech industry. We are a trusted partner for 100s of companies, including Nike, Netflix, Airbnb, and S&P Global, helping employers administer their health benefits efficiently and reduce healthcare costs by 20%.