Level 2 Support Specialist for Microsoft 365 Applications

2 days ago


Noida, Uttar Pradesh, India beBeeMicrosoft Full time US$ 9,00,000 - US$ 12,00,000
Job Description:

Leverage your technical expertise to deliver exceptional support for Microsoft 365 applications at a Level 2 skillset. Collaborate closely with the Productivity Tools team to resolve complex issues and provide expert guidance on Office applications, COM add-ins, Adobe Acrobat, and WinZip.

This role involves working with a global user community, requiring flexible work hours and strong troubleshooting skills. You will be responsible for resolving issues related to crashes, performance, installation, data loss, features, licensing, and deployment of Office applications and their add-ins within enterprise environments.

Responsibilities:
- Perform Level 2 application support and incident management
- Work with the Productivity Tools team to resolve complex issues
- Provide technical expertise and excellent support for Microsoft 365 product applications
- Escalate complex issues to Level 3 engineers or vendors as needed

Qualifications and Skills:
- Bachelor's or Master's degree in Computer Science Engineering/Technology
- Technical certifications an added advantage
- Strong background in troubleshooting enterprise Windows, Mac, and iOS environments
- Proficient in supporting Outlook and native email clients
- Expertise in supporting Office applications and their add-ins within enterprise environments
- Experience with Adobe applications a plus
- ITIL and Major Incident Management knowledge
- Strong analytical and troubleshooting skills
- Exceptional verbal and written communication and presentation skills

  • Greater Noida, Uttar Pradesh, India Kaixen nextgen pvt ltd Full time

    Role Overview We are seeking a skilled Microsoft Dynamics 365 Consultant to design implement and support Dynamics 365 solutions that align with our business needs The ideal candidate will have hands-on experience in configuring modules integrating systems and providing end-user support for CRM and or ERP functionalities Key Responsibilities ...


  • Noida, Uttar Pradesh, India beBeeSpecialist Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: Office Support SpecialistWe are seeking an experienced Office Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical expertise and excellent support for our Microsoft 365 product applications.Provide Level 2 application support and incident management for our global user...


  • Noida, Uttar Pradesh, India Hiyamee Full time

    We are actively hiring for Tier 1 company for the below position -Project Role Business Architect Project Role Description Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements defining the business solutions and structures needed to realize these...


  • Noida, Uttar Pradesh, India beBeeSupport Full time ₹ 1,04,000 - ₹ 1,30,878

    L2 MS Office support engineerLocation: Bangalore/Hyderabad/Delhi NCR/ Pune/ ChennaiExperience: 5-8 years30 days joiners preferred. Kindly share resume to sub of "MS Office Support" along with notice period. WHAT YOU'LL DO:Applicants will perform Level 2 application support and incident management.The candidate will be working with the Productivity Tools...


  • Noida, Uttar Pradesh, India Genpact Full time

    L2 MS Office support engineerLocation: Bangalore/Hyderabad/Delhi NCR/ Pune/ ChennaiExperience: 5-8 years30 days joiners preferred.Kindly share resume to nsenthil.kumar@genpact.com with Sub of "nsenthil.kumar@genpact.com with sub of "MS Office Support" along with notice period.WHAT YOU'LL DO:- Applicants will perform Level 2 application support and incident...


  • Noida, Uttar Pradesh, India Genpact Full time

    L2 MS Office support engineer Location: Bangalore/Hyderabad/Delhi NCR/ Pune/ Chennai Experience: 5-8 years 30 days joiners preferred. Kindly share resume to with Sub of " with sub of "MS Office Support" along with notice period. WHAT YOU'LL DO: Applicants will perform Level 2 application support and incident management. The candidate...


  • Noida, Uttar Pradesh, India Microsoft Full time US$ 1,50,000 - US$ 2,00,000 per year

    The Microsoft 365 Copilot India team is looking for a few high caliber and highly motivated Principal Software Engineering Manager to lead the planning, design, implementation, and shipping of a few critical components for the strategic Microsoft 365 Copilot App on Windows.Microsoft 365 Copilot is the flagship commercial copilot, and the Microsoft 365...


  • Noida, Uttar Pradesh, India Microsoft Full time

    Microsoft is a company where passionate innovators come to collaborate envision what can be and take their careers to levels they cannot achieve anywhere else This is a world of more possibilities more innovation more openness in a cloud-enabled world The Business Industry Copilots group is a rapidly growing organization that is responsible for the...


  • Noida, Uttar Pradesh, India beBeeAdministration Full time ₹ 15,00,000 - ₹ 25,00,000

    Job OverviewAs a Microsoft Office 365 administrator, you will be responsible for ensuring the security, compliance, and privacy of organizational data. You will work with various tools such as Configuration Manager (SCCM), Group Policy Management, and Microsoft Server Administration to configure and manage the Office 365 tenant architecture.


  • Noida, Uttar Pradesh, India Microsoft Full time ₹ 8,00,000 - ₹ 10,00,000 per year

    Microsoft Teams is core to Microsoft's vision for intelligent communications and productivity pane into the modern workplace. We are fast becoming the hub for teamwork in Office 365, with hundreds of thousands of organizations and tens of millions of users across the globe using Teams. Microsoft Teams is the fastest growing business application in Microsoft...