
Operations Excellence Leader
5 days ago
Unlock operational excellence by leading strategic resource management initiatives.
This role involves aligning people, processes, and performance to drive business success.
We're seeking an experienced Resource Management & PMO Lead to join our team.
This pivotal position connects delivery, business, and talent functions to ensure optimal resource deployment and project success globally.
- Develop end-to-end resource planning, forecasting, and allocation strategies across global teams.
- Drive utilization improvement and pyramid optimization projects.
- Partner with delivery, HR, and TA teams for proactive capacity planning.
- Create real-time Power BI dashboards to bring visibility and insights to leadership.
- Oversee PMO governance, capacity adjustments, and performance KPIs.
Requirements:
- 10+ years of experience with 5+ years in dedicated resource management.
- Strong command of PSA tools like Rocketlane, FinancialForce, or OpenAir.
- Power user of Power BI and Excel for insightful dashboards.
- Proven track record of stakeholder management and strategic impact.
- A proactive, solution-driven mindset with a passion for continuous improvement.
The ideal candidate will have a strong ability to lead change, own critical operations, and make a direct impact on service delivery success.
We value autonomy, innovation, and collaborative leadership.
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