Opportunity for Career Advancement

1 day ago

Tirupati, Andhra Pradesh, India beBeeCustomerService Full time ₹ 4,52,885 - ₹ 7,49,625
Customer Service Representative Opportunity

We are seeking highly skilled professionals to fill the position of Customer Service Representative.

About the Role:

  • This role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.
  • The successful candidate will be responsible for responding to customer calls, emails, and intercom queries promptly and courteously.
  • Key Responsibilities Include:
  • Following standard procedures to resolve issues or escalate them to the appropriate department.
  • Maintaining efficient use of company telephone and support systems while maintaining professional communication.
  • Supporting team leads by handling routine tasks during their absence after training.
  • Reporting operational challenges or service concerns to supervisors clearly and in a timely manner.

Requirements:

  • Excellent verbal and written communication skills English & Hindi preferred.
  • Basic knowledge of customer service processes and telephone etiquette.
  • Ability to remain calm attentive and professional under pressure.
  • Computer literacy with basic IT knowledge.
  • Minimum qualification 12th Pass or Graduate.

What We Offer:

  • Health Insurance
  • Provident Fund
  • Paid Time Off & Paid Sick Leave
  • Overtime Pay & Performance Bonus
  • Growth & Learning Opportunities

Schedule:

  • Rotational Shifts

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