Technical Content Specialist

4 weeks ago


Surat, Gujarat, India Casepoint Pvt. Ltd. Full time

About Casepoint Pvt. Ltd.:

We are a leading provider of eDiscovery capabilities through a powerful, secure, cloud-based platform. Our team is expanding globally, and we are looking for a skilled Technical Content Specialist to join us.

Key responsibilities:

  • Collaborate with internal teams to understand product requirements and documentation needs.
  • Produce high-quality documentation that meets industry standards and is suitable for internal and external users.
  • Write user-friendly content, including user interface text, online help, and developer guides.
  • Create tutorials to help end-users use our applications and modules in various scenarios.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Manage, update, and maintain all technical documentation.
  • Work with product and marketing teams to repurpose technical documentation for presentations.
  • Mentor and train other technical documentation staff as needed.

Requirements:

  • Proven experience in technical writing of software documentation.
  • Ability to deliver high-quality documentation with attention to detail.
  • Ability to quickly grasp complex technical concepts and make them easily understandable.
  • 1-5 years of experience.
  • Experience with LMS, Agile, and Camtasia.
  • Bachelor's degree in English, communications, linguistics, or a related field.
  • Strong working knowledge of Microsoft Office.

Compensation and culture:

We value our team members and provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.

Location: Surat



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