Technical Content Specialist
4 weeks ago
About Casepoint Pvt. Ltd.:
We are a leading provider of eDiscovery capabilities through a powerful, secure, cloud-based platform. Our team is expanding globally, and we are looking for a skilled Technical Content Specialist to join us.
Key responsibilities:
- Collaborate with internal teams to understand product requirements and documentation needs.
- Produce high-quality documentation that meets industry standards and is suitable for internal and external users.
- Write user-friendly content, including user interface text, online help, and developer guides.
- Create tutorials to help end-users use our applications and modules in various scenarios.
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
- Manage, update, and maintain all technical documentation.
- Work with product and marketing teams to repurpose technical documentation for presentations.
- Mentor and train other technical documentation staff as needed.
Requirements:
- Proven experience in technical writing of software documentation.
- Ability to deliver high-quality documentation with attention to detail.
- Ability to quickly grasp complex technical concepts and make them easily understandable.
- 1-5 years of experience.
- Experience with LMS, Agile, and Camtasia.
- Bachelor's degree in English, communications, linguistics, or a related field.
- Strong working knowledge of Microsoft Office.
Compensation and culture:
We value our team members and provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.
Location: Surat
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