Technical Content Specialist

2 days ago


Surat, Gujarat, India Casepoint Pvt. Ltd. Full time

**About Casepoint Pvt. Ltd.**

We are a leading provider of eDiscovery capabilities through a powerful, secure, cloud-based platform. Our team is looking to expand globally, and we value collaboration, open communication, and kindness in our culture.

**Key Responsibilities:**

  • Develop in-depth understanding of our product and documentation requirements through collaboration with internal teams.
  • Produce high-quality documentation that meets applicable standards and is suitable for internal and external users.
  • Create user-friendly content, including user interface text, online help, and developer guides.
  • Design tutorials to facilitate end-users' understanding of various applications and modules in different scenarios.
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities.
  • Manage, update, and maintain all technical documentation.
  • Collaborate with product and marketing teams to repurpose technical documentation for presentations.
  • Mentor and train other technical documentation staff as needed.

**Requirements:**

  • 1-5 years of experience in technical writing for software documentation.
  • Strong ability to deliver high-quality documentation with attention to detail.
  • Ability to quickly grasp complex technical concepts and make them easily understandable.

**Preferred Skills & Experience:

  • Experience with LMS, Agile, and Camtasia.
  • Knowledge of Microsoft Office and Confluence platform.
  • Bachelor's degree in English, communications, linguistics, or a related field (Master's degree a plus).

**Compensation & Culture:

We value our team members and provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment.

**Location:** Surat



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