Tele sales Assistant Manager

4 days ago


Cochin, Kerala, India Policybazaar Full time

Job Role:

  • Manage operations seamlessly and timely SLA delivery
  • Maintain high levels of employee and customer satisfaction
  • Sales (Health/Motor/Life)
  • Establish & Manage Relationships / Engagement with Clients
  • Oversight of team organizes resources, sets goals, calls out strategy from Executives and client on a day to day basis, reporting responsibilities
  • Managing day to day Sales targets (B2C Sales)
  • To monitor and document the work schedule of staff and absences
  • Build strong partnership with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth

Key Responsibilities:

  • Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
  • Ensure that all audit-related issues are brought to a close
  • Identify and drive continuous improvements and initiatives in process
  • Cross-functional collaboration with internal teams


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