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Senior Banking Operations Manager

3 weeks ago

Gurgaon, Haryana, India beBeeMentoring Full time ₹ 20,00,000 - ₹ 25,00,000

Job Title: Bpo Team Lead

Banking Process Expert Leader

This position is responsible for directing a team of professionals in delivering high-quality banking support services to clients worldwide.

  • Leverages the expertise of customer service representatives to provide exceptional client experiences across the globe.
  • Ensures that all team members understand and adhere to performance metrics and quality standards, promoting a culture of excellence.
  • Motivates team members to achieve outstanding results and exceed performance targets.
Essential Candidate Profile
  • Degree required.
  • Possesses excellent teamwork skills with a strong ability to collaborate to achieve client satisfaction.
  • Exhibits strong mentoring skills, guiding and developing team members to excel in their roles.