CRM Strategy Lead

1 day ago


Ajmer, Rajasthan, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 25,00,000

Key Job Responsibilities:

  • Analyze customer data to identify trends and generate reports measuring campaign effectiveness and informing decision-making.
  • Oversee the configuration, customization, and integration of the CRM system to ensure optimal performance and data integrity.
  • Develop and execute strategies for customer engagement, retention, and growth in alignment with business objectives.
  • Collaborate with marketing, sales, and customer support teams to align CRM strategies and provide a consistent customer experience.

About This Role:

  • This is an exciting opportunity for a skilled professional to lead our CRM efforts and drive business growth through effective customer relationship management.
  • The ideal candidate will have expertise in CRM platforms, data management, and reporting, as well as strong leadership, communication, and interpersonal skills.

We Offer:

  • A dynamic work environment that fosters collaboration and innovation.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

Essential Skills and Qualifications:

  • Proficiency in CRM platforms, data management, and reporting.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to analyze data, identify trends, and solve complex problems.

Desirable Skills and Qualifications:

  • Knowledge of business processes and the ability to align CRM strategies with business objectives.
  • Familiarity with industry trends and best practices in CRM technology.

We're Looking For:

  • A results-driven individual who can deliver high-quality outcomes in a fast-paced environment.
  • A team player who can collaborate effectively with cross-functional teams.

What We Offer:

  • A competitive salary and benefits package.
  • A generous bonus scheme.
  • Ongoing career development and progression opportunities.

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