Tech Ops Specialist

8 hours ago

Ahmedabad, Gujarat, India beBeeOperations Full time ₹ 12,00,000 - ₹ 18,00,000
Technical Operations Professional

We are seeking a skilled technical operations professional to join our team. This hybrid role involves ensuring that our systems, hardware, tools, and services are running securely, reliably, and efficiently.

Key Responsibilities:
  • System Monitoring & Support:
    • Monitor uptime, system health, and performance across development and production environments
    • Troubleshoot issues (local and remote) across OS, software, network, and cloud systems
    • Perform root-cause analysis and collaborate with engineering teams to resolve recurring issues
  • Infrastructure, Security & Automation:
    • Configure machines, access controls, and user permissions for new and existing team members
    • Support secure practices such as system hardening, OS patching, and routine compliance audits
    • Assist in CI/CD workflows and contribute to infrastructure improvements and documentation
  • Hardware, Tools & Vendor Management:
    • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
    • Work with vendors for equipment purchases, service warranties, and support escalations
    • Track inventory, machine handovers, and replacement cycles using internal systems
    • Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day operations
  • Team Enablement & Documentation:
    • Act as the primary point of contact for internal technical operations requests
    • Maintain internal documentation, runbooks, and asset registers
    • Collaborate cross-functionally with HR, finance, and engineering teams to ensure smooth operational workflows
Requirements:
  • 1+ years of experience in technical operations, IT support, infrastructure, or DevOps assistance
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
  • Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
  • Exposure to CI/CD tools, Git, basic scripting, or task automation
  • Strong coordination, follow-up, and communication skills — especially with remote teams and external vendors
  • Ability to manage multiple requests and maintain system hygiene and documentation
  • Bonus: Interest in leveraging AI tools like GitHub Copilot or ChatGPT to streamline workflows
  • Bonus: Familiarity with procurement tools, inventory tracking, or asset management platforms

This is an exciting opportunity to work on scalable products, integrate AI tools into product development, and collaborate with US-based startups, VCs, and product teams.

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