Customer Service Representative

2 days ago

Gurgaon, Haryana, India beBeeCustomerSupport Full time ₹ 23,000 - ₹ 26,000

Job Role Overview

We are seeking a skilled customer support specialist to provide timely and effective assistance to customers. Key responsibilities include analyzing customer issues, resolving problems efficiently, and communicating in a professional manner.

  • Customer Support Experience: 6 months of experience in providing exceptional customer care is required.
  • Communication Skills: Good communication skills are necessary to interact with customers effectively.

Educational Qualifications:

An undergraduate degree from any institution is mandatory. Additionally, at least one year of chat experience is preferred.

Key Responsibilities:

  • Provide timely support to customers by addressing their queries and concerns.
  • Analyze customer issues and resolve them efficiently using available resources.
  • Maintain professionalism while interacting with customers through various communication channels.

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