Customer Service Representative

16 hours ago

Gurgaon, Haryana, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 2,50,000

Customer Service Representative Role

We are seeking a highly skilled Customer Service Representative to provide exceptional service and support to our customers.

Responsibilities:

  • Provide excellent communication skills and interact with customers in a professional manner.
  • Identify and resolve customer complaints promptly and effectively.
  • Work collaboratively with cross-functional teams to achieve customer satisfaction.
  • Prioritize tasks and manage time efficiently to meet customer needs.
  • Maintain proficiency in customer service software and CRM systems.

Requirements:

  • Bachelor's degree or higher in a relevant field, such as business administration, marketing, or communications.
  • Previous experience in customer-facing roles, preferably in the education industry.
  • Strong problem-solving and decision-making abilities, with the capacity to work independently.
  • Excellent interpersonal and team collaboration skills.
  • Ability to maintain attention to detail and prioritize tasks effectively.

About This Opportunity:

This is an exciting opportunity to join our organization and contribute to delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing high-quality service to our customers and ensuring their satisfaction.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.

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