
Data-Driven Fraud Specialist
6 days ago
We're looking for experienced professionals to handle high-volume case workloads efficiently and make data-driven decisions in fraud management.
Key Responsibilities- Diligently review, investigate, and resolve fraud cases according to established card network rules and internal policies.
- Analyze transaction data to determine case validity and liability with precision.
- Promptly prepare and submit dispute case files along with supporting evidence within set timeframes.
- Maintain open communication with internal teams and external parties to ensure timely resolution of disputes.
- Identify emerging fraud trends and share critical insights with prevention teams to enhance fraud prevention strategies.
- Ensure accurate record-keeping and reporting for compliance and audit purposes.
- A minimum of 2–5 years of experience in fraud, disputes, or chargebacks (with expertise in Mastercard regulations).
- In-depth knowledge of Mastercard's chargeback rules and dispute lifecycle is essential.
- Strong analytical and problem-solving skills are required.
- Ability to manage multiple cases simultaneously with a keen attention to detail.
- Excellent written and verbal communication skills are vital.
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Leading Cyber Fraud Prevention Specialist
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Anti-Fraud Specialist
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Senior Fraud Prevention Specialist
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Senior Fraud Investigation Specialist
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