Exceptional Customer Service Specialist

6 days ago

Bhavnagar, Gujarat, India beBeeService Full time ₹ 8,00,000 - ₹ 12,00,000

Customer Service Professional Opportunity

We seek a seasoned professional to join our organization as a Senior Customer Support Representative.

This role involves working independently with customers, providing exceptional service through various channels (phone, email, chat). The ideal candidate will possess excellent communication skills, be highly organized, and thrive in a fast-paced environment.

Key Responsibilities:

  • Utilize problem-solving skills to resolve customer queries efficiently.
  • Develop and maintain strong relationships with valued customers.
  • Demonstrate exceptional professionalism and empathy in all interactions.
  • Stay up-to-date with products and services, identifying opportunities to offer tailored solutions.

Requirements for Success:

  • Fluency in English language for phone, chat, and email support.
  • A quiet workspace, reliable high-speed internet connection, and necessary tools and software (Microsoft Excel, Word, PDF, etc.).

Our Recruitment Process:

  • Initial interview at our office
  • Follow-up interview at our Head Quarter office
  • Trial period (one or two weeks)

Work Arrangement: Full-time work-from-home opportunity with flexible hours (Mon-Fri, 9hrs between 5:30 pm to 9:00 am), requiring weekend availability and US Shift adaptability.

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