Customer Care Representative

1 day ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000

Key Role Details

We are seeking enthusiastic and customer-focused individuals to join our team as a Customer Care Representative. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience. This role requires good communication skills, patience, and a willingness to learn.

Main Responsibilities:

  • Handle inbound and outbound customer calls in a professional manner.
  • Assist customers with queries, complaints, and product/service information.
  • Provide accurate and timely responses to customer concerns.
  • Maintain records of customer interactions and update databases.
  • Escalate complex issues to the concerned department when necessary.
  • Ensure customer satisfaction by delivering excellent service.

Requirements:

  • Good verbal and written communication skills.
  • Positive attitude, patience, and problem-solving ability.
  • Willingness to work in shifts if required.

Prioritizing Customer Satisfaction

We value our customers and strive to deliver exceptional service to meet their expectations. If you have a passion for helping others and are eager to learn, we encourage you to apply for this role.

Your Benefits:

  1. A dynamic and supportive work environment.
  2. Ongoing training and development opportunities.
  3. A chance to grow your career in a customer-facing role.

Why Apply:

If you're looking for a challenging yet rewarding role where you can make a real difference, we invite you to explore this opportunity further.



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