
Customer Care Representative
1 day ago
Key Role Details
We are seeking enthusiastic and customer-focused individuals to join our team as a Customer Care Representative. As a fresher, you will be trained to handle customer queries, resolve issues, and ensure a positive customer experience. This role requires good communication skills, patience, and a willingness to learn.
Main Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Assist customers with queries, complaints, and product/service information.
- Provide accurate and timely responses to customer concerns.
- Maintain records of customer interactions and update databases.
- Escalate complex issues to the concerned department when necessary.
- Ensure customer satisfaction by delivering excellent service.
Requirements:
- Good verbal and written communication skills.
- Positive attitude, patience, and problem-solving ability.
- Willingness to work in shifts if required.
Prioritizing Customer Satisfaction
We value our customers and strive to deliver exceptional service to meet their expectations. If you have a passion for helping others and are eager to learn, we encourage you to apply for this role.
Your Benefits:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to grow your career in a customer-facing role.
Why Apply:
If you're looking for a challenging yet rewarding role where you can make a real difference, we invite you to explore this opportunity further.
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