Senior Transformation Manager

2 days ago

Davangere, Karnataka, India beBeeGlobalProcessOwner Full time ₹ 1,80,00,000 - ₹ 2,25,00,000

Job Title: Global Process Owner - People Services

Job Description:

We are seeking a highly skilled and experienced professional to lead our People Services team as a Global Process Owner. The successful candidate will have extensive experience in business transformation, digitalization, and process optimization.

Key Responsibilities:

  • Support the development of strategic plans and initiatives for the People Services team, utilizing expertise in RPA, business analytics, Workday, and ServiceNow application management.
  • Collaborate with global leaders to align local teams with the global strategy and ensure effective cross-functional collaboration.
  • Oversee the delivery of PS GPO initiatives, driving results through high utilization of capacity and cost savings.
  • Establish key performance metrics and actionable dashboards to improve transparency and data-driven decision-making.
  • Facilitate effective collaboration between local and global teams, managing complex stakeholder relationships and fostering cross-functional team leadership.
  • Direct process improvement and lean methodology projects to increase productivity and streamline operations.
  • Support the development and implementation of innovative solutions to enhance customer satisfaction and reduce operational issues.
  • Mentor and develop local teams, maintaining engagement and delivery.

Qualifications & Experience:

  • Bachelor's degree or relevant work experience.
  • 15+ years' experience in business excellence, transformation, application management, and digital service delivery, leading global teams and transformation programs.
  • Advanced technical proficiency in digitalization, automation (RPA), service management, data analytics, and dashboard development.
  • Familiarity with cloud platforms, data integration, and big data technologies.
  • Strong proficiency in program and project management, service optimization, and financial management.
  • Methodological expertise in Agile, Lean, and SCRUM, with a detail-oriented approach to process design and documentation.

Why You Should Apply:

Join a dynamic organization that values innovation, urgency, and accountability, where you can apply your individual talents and diverse perspectives in an inclusive culture.

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