Exceptional Customer Experience Specialist

13 hours ago


Tiruppur, Tamil Nadu, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

Job Summary

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We are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative. As the face of our company, you will be responsible for interacting with customers to provide exceptional service and support.

The ideal candidate will possess strong communication and interpersonal skills, with the ability to work in a fast-paced environment and handle multiple tasks simultaneously.

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Key Responsibilities:

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  • Handle inbound and outbound calls to address customer inquiries and resolve issues
  • Ensure customer satisfaction by providing accurate product and service information, troubleshooting problems, and escalating complex cases to relevant departments
  • Maintain accurate customer records and update information as necessary
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Benefits

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This role offers a competitive salary and benefits package, including opportunities for growth and development.

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Requirements

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To be considered for this position, applicants must have a passion for delivering exceptional customer experiences and a commitment to ensuring customer satisfaction.

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