Demand Planning and Fulfillment Specialist
1 week ago
Job Summary
The Demand Planning and Fulfillment Specialist will be responsible for leading a specific delivery unit, serving as a single point of ownership for demand planning and fulfillment. This role will drive strategic workforce planning and demand planning to ensure efficient and optimized fulfillment by the Resource Management team.
Key Responsibilities
- Partner with key delivery leads and stakeholders to drive demand planning and fulfillment strategy.
- Review and assess demand signals, ensuring accuracy and hygiene, and participate in deal reviews to create early pipeline demand signals.
- Develop and implement strategic workforce plans in collaboration with delivery unit leaders and offering leads, aligning labor resources with expected revenue and costs.
- Design, develop, and enable processes, policies, and procedures to drive efficiency in the Strategy and Planning team.
Requirements
- Bachelor's degree in a relevant field.
- 5-8 years of experience in IT services organizations.
- 3-5 years of demand planning and/or resource management experience, with knowledge of IT services delivery.
- Excellent communication and presentation skills.
- Ability to thrive in a fast-paced environment with minimal guidance.
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