Order Fulfillment Specialist

24 hours ago


Bengaluru, Karnataka, India POWER BRIDGE SYSTEMS PRIVATE LIMITED Full time

We are seeking a detail-oriented and proactive Order Fulfillment Specialist to manage vendors and customers, ensuring smooth order processing and maintaining accurate records in the order management systems/ERP software.

Key Responsibilities:
  • Regularly follow up with vendors on delivery status based on issued Purchase Orders (POs).
  • Ensure vendors adhere to agreed timelines and escalate any delays or issues to the relevant teams.
  • Maintain clear communication with vendors to resolve delivery discrepancies or issues promptly.
Customer Delivery Date (DOD) Updates:
  • Accurately update and communicate the Delivery On Date (DOD) for customer orders.
  • Ensure customers are kept informed of their order status, including any changes or delays in delivery schedules.
  • Collaborate with internal logistics teams to track and ensure timely deliveries.
Requirements:
  • Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
  • Strong communication and interpersonal skills.
  • Proficiency in using order management software and MS Office Suite.
  • Knowledge of vendor and customer management best practices.
  • Understanding of KYC procedures and regulations.
Benefits:
  • Health insurance coverage for employees and their families.
  • Long-term benefits savings plan with employer matching contributions.
  • Opportunities for professional development and advancement within the organization.


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