Chief Customer Service Representative

1 week ago

Noida Delhi Gurgaon Gurugram, India beBeeCustomerService Full time US$ 40,000 - US$ 80,000
Job Title:

International Chat Process

Job Description:

We are seeking a highly skilled professional to join our team in providing exceptional customer service through chat. In this role, you will be responsible for delivering top-notch service in a friendly and courteous manner, promptly addressing inquiries, and ensuring immediate resolution of customer concerns in a 24/7 environment.

The ideal candidate will have strong interpersonal, communication, and listening skills, with the ability to make quick decisions and respond to customer inquiries promptly, ensuring all concerns are resolved immediately.

  • Provide splendid customer services to customers in a friendly and courteous manner at all times via chat.
  • Adhere strictly to quality and compliance guidelines in all interactions.
  • Demonstrate problem-solving skills to address customer issues effectively and efficiently.
Required Skills and Qualifications:

Key qualifications for this position include:

  • Graduates and Undergraduates are eligible.
  • Full-time Degree students are not eligible; only distance course students will be considered.

Essential skills for success in this role include:

  • Strong verbal communication skills, in addition to strong written communication for chat interactions.
  • Ability to handle multiple chat conversations simultaneously while maintaining high service quality.

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