Gwalior Telecom Customer Care Representative

1 day ago


Gwalior, Madhya Pradesh, India beBeeCustomerService Full time ₹ 30,000 - ₹ 75,000

Job Overview

The Customer Service Executive is responsible for delivering exceptional customer experiences through strategic communication and relationship building. This role requires strong problem-solving skills, effective time management, and a customer-centric approach to achieve sales targets and exceed customer expectations.

Key Responsibilities:

  1. Manage high-volume calls with professionalism and courtesy
  2. Identify and assess customer needs to provide personalized solutions
  3. Built sustainable relationships through open and interactive communication
  4. Meet or exceed sales targets and call handling quotas
  5. Handle customer complaints effectively and efficiently
  6. Provide accurate information and adhere to company policies

Requirements:

Strong communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering excellent customer service.

About the Role

This position is part of a leading telecom industry in India, specifically focusing on customer care executive positions in Gwalior and Madhya Pradesh. Telecom placement agencies and recruitment agencies in these regions are encouraged to apply.

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