
Gwalior Telecom Customer Care Representative
1 day ago
Job Overview
The Customer Service Executive is responsible for delivering exceptional customer experiences through strategic communication and relationship building. This role requires strong problem-solving skills, effective time management, and a customer-centric approach to achieve sales targets and exceed customer expectations.Key Responsibilities:
- Manage high-volume calls with professionalism and courtesy
- Identify and assess customer needs to provide personalized solutions
- Built sustainable relationships through open and interactive communication
- Meet or exceed sales targets and call handling quotas
- Handle customer complaints effectively and efficiently
- Provide accurate information and adhere to company policies
Requirements:
Strong communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for delivering excellent customer service.About the Role
This position is part of a leading telecom industry in India, specifically focusing on customer care executive positions in Gwalior and Madhya Pradesh. Telecom placement agencies and recruitment agencies in these regions are encouraged to apply.-
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