Data Analyst II, Technical Support Specialist
6 days ago
Bristol Myers Squibb is a company that transforms lives through innovative work. We're looking for an energetic and experienced IT professional to join our foundational data management team.
About the RoleWe seek a skilled Data Analyst II, Technical Support to assist internal teams and stakeholders in performing data analysis, ensuring delivery of data solutions that meet business requirements, and adhering to BMS and regulatory requirements.
Key Responsibilities- Contribute to platform support and technical operations for MDM Hub, including incident and problem management, minor enhancements, system monitoring, and issue troubleshooting.
- Support product launches across geographies, approximately twice a month.
- Collaborate with team members across multiple geographies, including US, Canada, LATAM, EU, China, APAC, JP, and Global.
- Integrate new source data to Product MDM solution, participate in analysis of application requirements, and provide design ideas to support the business.
- Identify dependencies, risks, and communicate status to appropriate levels of management and stakeholders across assigned projects.
- Participate in all aspects of the software development lifecycle, including estimating, technical design, documentation, deployment, and support.
- Graduate degree in Information Technology or Computer Science from an accredited university.
- 5+ years of experience in designing, building, and maintaining systems and solving complex master data management operations and support activities.
- 5+ years of ETL development and support experience, with AWS experience (Glue, Lambda, S3) required.
- 5+ years of experience and in-depth knowledge in coding and configuring Stibo STEP, to implement Master Data Management application/s or equivalent MDM tool experience.
- Experience in the Biotech/Pharmaceutical Industry is a must.
We're looking for a team player who is open to learning and developing, takes responsibility for their own growth, and has a strong technical background in data management and support.
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