
Leadership Professional
7 days ago
As a seasoned Business Manager, you will lead a team of 20-30 individuals and be responsible for driving client retention targets. This role is ideal for professionals who thrive in dynamic environments and are passionate about building strong relationships with clients.
Key Responsibilities:">- Manage a team to achieve fortnightly, monthly client retention targets in assigned clients.
- Build and maintain professional relationships with clients to drive business growth through regular communication and timely follow-ups.
- Develop and implement training plans for team members to enhance their skills and performance, ensuring they are equipped to meet client expectations.
- Address client complaints promptly and efficiently, providing effective solutions to resolve issues.
- Collaborate with the field sales team to achieve revenue and client retention targets through systematic follow-ups and timely closures.
- Maintain regular communication with clients via phone or video calls, fostering open dialogue and trust.
- Proven experience in a Business Management role, with a track record of achieving client retention targets.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike.
- Strong leadership skills, with the ability to motivate and inspire team members to achieve their best.
- Ability to analyze data and develop insights to inform business decisions.
- Proficiency in Microsoft Office Suite, with experience using tools such as Excel, Word, and PowerPoint.
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
We are a forward-thinking organization dedicated to delivering exceptional results for our clients. Our team is passionate about building long-term relationships and driving business growth through innovative strategies and solutions.
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