Quality Assurance Specialist
1 day ago
Job Summary
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- The Assistant Manager - Quality plays a pivotal role in optimizing the quality assurance process across the production cycle, from incoming materials to final product inspection.">
- This position ensures adherence to industry standards and certifications such as ISO 9001. Additionally, the incumbent drives customer satisfaction initiatives, monitors CSAT, and acts on feedback to support continuous improvement and maintain high standards of quality and service.">
Duties and Responsibilities
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- Quality planning and control, inspection and testing, standardization and certification, documentation and compliance, customer satisfaction monitoring, cross-functional collaboration, performance monitoring, and continuous improvement are key responsibilities.">
- The Assistant Manager will analyze data against set parameters, facilitating corrective and preventive actions based on insights.">
Qualifications, Skills & Experience Required
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- A Bachelor's degree in Mechanical Engineering is required.">
- 8-10 years of experience in Quality Assurance, ISO implementation, and CSAT monitoring are necessary.">
- Completion of a Lead Auditor course for ISO 9001 / 14001 QMS is preferred.">
- Strong knowledge of ISO 9001:2015 QMS, documentation, and certification processes is essential.">
- Experience with statistical quality control methods and CSAT monitoring tools is beneficial.">
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