Analytics Specialist

Our presence in the market started with the establishment of a center in New Delhi in 2004. This center has since evolved into a global unit with nodes across various geographies.

This unit is an integral part of our Expert Client Delivery, which plays a critical role in adding value to our case teams worldwide by providing analytics and research solutions across all industries. The unit comprises Consulting Services, Knowledge Services, and Shared Services.

Who You Will Work With

The Customer COE aims to provide expertise, speed, and competitiveness to our Pricing, Commercial Excellence, Marketing & Customer Experience projects. Our team develops products and delivers solutions that help clients identify and fulfill their full potential across the sales and customer journey value chain. We also capture value through problem identification, solution design, implementation, and capability transfer.

The CoE operates in a fast-paced, dynamic environment with continuous innovation and learning. We offer multiple professional development opportunities for those who enjoy problem-solving in an analytical environment. The COE provides a truly global experience, allowing you to work with experts, teams, and clients worldwide in an inclusive, collaborative, and fun-loving team culture. There are also global transfer opportunities for high performers.

Responsibilities

• You will be an integral part of the team, bringing specialized knowledge to pricing product(s) in development and generating insights for pricing-related IP/tools. You will also assist in end-client delivery.
• You will work under the guidance of the Project Leader or Manager, playing a key role in driving the team's overall output while developing products or serving clients by preparing presentations, data analysis, and other initiatives.
• You will oversee and train a team of COE Analysts across the above effort and develop the next set of specialists.
• You will be fully staffed on a specific project at a time.
• You will take responsibility for assigned work streams and ensure zero-defect analysis across those workstreams. Effectively understand the work plan and execute it along with applying the best-suited analytical tools like Alteryx, Tableau, etc.
• You will brainstorm with the Project Leader on various aspects of project or IP work, which ranges across scope definition, data cleaning, explorations, solution designing, and insights, etc.
• You will help drive conversations through analytics, including building dashboards, driving insights through data analysis, story-lining the deliverable to prove/disprove hypotheses.
• You will deliver clear and professional presentations to teams/project teams/managers, etc.
• You will help coach Analysts on task execution. Support CoE operations like training, recruitment, etc. and work with Project leaders to drive positive team experience.

Qualifications

• Candidates should possess 2-5 years of hands-on experience in data operations, data analytics, or consulting with pricing/marketing analytics exposure and strong academic records in case of highest qualification being undergraduate studies.
• Candidates should possess 0-3 years of hands-on experience in data operations, data analytics, or consulting with pricing/marketing analytics exposure and strong academic records in case of highest qualification being postgraduate studies.
• Candidates should have good technical, analytical, communication, and team skills.
• Prior experience with data analytics is important. Strong skills in Microsoft Excel and PowerPoint and interest in learning new analytical/statistical tools and techniques are required.
• Proficiency and experience in analytical tools such as Alteryx, Tableau will be preferred.

What Makes Us a Great Place to Work

We are proud to be consistently recognized as one of the world's best places to work, a champion of diversity, and a model of social responsibility. We believe that diversity, inclusion, and collaboration are key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential and create an environment where you can become the best version of yourself and thrive both professionally and personally.