Wealth Management IT Liaison

2 days ago


Mumbai, Maharashtra, India Ares Wealth Management Solutions Full time
About the Role:
We are seeking an experienced Finance Industry Production Support Expert to join our team. As a key member of our IT department, you will act as a liaison between business users and IT, handling support incidents, requests, and follow-ups with clients until resolution. You will work closely with development teams to design solutions and manage adoption and support.

Main Responsibilities:
The successful candidate will be responsible for:
  • Handling support incidents, requests, and follow-ups with clients until resolution
  • Working closely with development teams to design solutions and manage adoption and support
  • Providing effective communication and interaction with trading desk, portfolio managers, and project teams
  • Participating in after-hours rotational on-call support, including US holidays

Requirements:
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