Finance Industry Production Support Expert

2 days ago


Mumbai, Maharashtra, India Ares Wealth Management Solutions Full time
We are Ares Wealth Management Solutions:
We are a leading provider of wealth management services, committed to providing innovative solutions that help our clients achieve their financial goals. We are a dynamic and enthusiastic team, passionate about delivering exceptional results.

About the Job:
We are seeking a highly skilled Technical Application Support Specialist to join our team. As a liaison between business users and IT, you will be responsible for handling support incidents, requests, and follow-ups with clients until resolution. You will work closely with development teams to design solutions and manage adoption and support. Strong familiarity with ITIL processes and ITSM tools such as ServiceNow is essential.

Key Responsibilities:
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