Credit Card Financial Crime Fighter

3 days ago


Dindigul, Tamil Nadu, India beBeeFraud Full time ₹ 70,00,000 - ₹ 1,50,00,000
Credit Cards Fraud Investigator

We are currently seeking an experienced and skilled Senior Process Associate/Process Specialist to join our Fraud and Dispute Process Team. As a key member of the team, you will play a critical role in managing, analyzing, and resolving fraud and dispute cases to protect against financial losses.

Key Responsibilities:

  • Investigate and analyze fraud and dispute cases related to Mastercard transactions, ensuring timely resolution according to defined SLAs.
  • Review transaction details, customer claims, and supporting documentation to validate disputes and identify fraudulent activities.
  • Collaborate with cross-functional teams, including fraud prevention, risk, compliance, and customer service teams, to ensure seamless case resolution.
  • Identify patterns and trends in fraud and disputes to recommend process improvements and mitigation strategies.

Requirements:

  • Any Graduate with relevant skills
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry.
  • Strong knowledge of payment processing systems, card schemes (preferably Mastercard), and fraud detection methodologies.
  • Analytical mindset with the ability to interpret complex transaction data and detect irregularities.

PREFERRED QUALIFICATIONS:

  • Certification in fraud prevention or risk management.
  • Experience with chargeback processing and dispute lifecycle management.

Are you passionate about fighting financial crime and possess a strong background in fraud management? We invite you to apply for this opportunity to make a meaningful impact.



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