US Voice Process Contact Specialist

4 hours ago


Davangere, Karnataka, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000
US Voice Process Customer Services

We are seeking enthusiastic and results-driven individuals to make outbound calls to US-based insurance companies, patients or helpdesk personnel.

Key Responsibilities:
  • Engage customers in meaningful conversations to promote products/services or gather required information.
  • Achieve daily, weekly and monthly targets and conversion goals.
  • Handle objections professionally and escalate complex issues when necessary.
  • Collaborate with team leads and quality analysts to enhance call quality and performance.
Required Skills & Qualifications:
  • Bachelor's degree or equivalent.
  • 1-4 years of experience in outbound calling, preferably with US clients.
  • Excellent verbal communication and interpersonal skills.
  • Familiarity with CRM tools and call centre software.
  • Ability to work night shifts and adapt to US time zones.
  • Goal-oriented with a positive attitude and strong work ethic.
  • Knowledge of US culture and customer behaviour.


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