HCLTECH- Walk in Drive Interview on 11-Sep-2025_ Freshers_ Voice Process

Leading BPO in KolkataRole - Sr Quality AnalystInternational Voice ProcessRequire minimum 1 Year Experience as Quality Analyst in International Voice ProcessWorked on 7QC toolsCTC Upto 6.5LPAUS SHIFTSLooking for Excellent Communication SkillsVirtual InterviewsWORK FROM OFFICEEducation- Graduate / Under GraduateExperience required-2years + Experience as a...

Customer Support Associate RoleWe are seeking highly skilled and motivated professionals to support our clients in a dynamic voice process environment.The ideal candidate will have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.Key...

Job Title: Voice Operations LeadLocation: Bengaluru, IndiaType: Full-timeShifts: Rotational Shift including night shifts Work Mode: On-siteSeniority Level: Mid-SeniorJob SummaryA seasoned leader is required to manage voice-based BPO operations across multiple teams and projects. The ideal candidate will oversee daily delivery, ensure performance metric...

Key Responsibilities:Manage day-to-day activities of voice operations, including inbound, outbound, and customer support.Lead a team of supervisors, team leaders, and agents to achieve performance targets and service level agreements.Monitor call quality, customer satisfaction, and agent productivity to drive improvement initiatives.Implement strategies to...

Job OverviewThis is a unique opportunity to join a team that specializes in Cisco UCCE/UCCX/PCCE solutions and third-party call recording platforms. The ideal candidate will have hands-on experience with MACD creation knowledge in Cisco UCCE and IPT platforms. Key ResponsibilitiesSupporting experience on Cisco UCCE/UCCX/PCCE solutions & 3rd party Call...

Automation Solutions LeaderSeeking an experienced Automation Engineer to lead commissioning and process control initiatives.Key Responsibilities:Develop and implement automation solutions for complex industrial processes.Design, configure, and integrate PLCs, SCADA systems, and other automation technologies.Collaborate with cross-functional teams for smooth...

We are seeking highly skilled professionals to join our international voice support team.The ideal candidate will have a passion for delivering exceptional customer service and thrive in a fast-paced environment.Key Responsibilities:Handle inbound and outbound customer calls for international clients.Resolve queries efficiently and professionally.Maintain...

Voice Recording Specialist OpportunityJob Overview:We are seeking skilled individuals to participate in a voice recording project. This is an excellent opportunity for those who enjoy working independently and have strong communication skills.Main Responsibilities:Record short phrases with names in different environments using our mobile app.Complete...

Excusive walk-in drive For PTP/RTR/OTCWe are seeking highly motivated individuals to join our team as a PTP/RTR/OTC Professional.This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.About the RoleThe successful candidate will be responsible for performing day-to-day tasks related to Accounts...

*Create and revise Component Maintenance Manuals (CMMs), Illustrated Parts Catalogues (IPC), Service Bulletins, and Temporary Revisions for electro-mechanical assemblies.*Write procedures and functional descriptions by interpreting schematics, wiring diagrams, and circuit diagrams.*Ensure all documentation complies with industry standards (e.g., ATA iSpec...