Director of Clinic Operations

3 days ago


Kannur, Kerala, India beBeeLeadership Full time ₹ 15,00,000 - ₹ 20,00,000
Center Head Position

We are seeking an experienced leader to serve as our Center Head.

  • Accountable for the overall performance of the clinic, driving revenue, customer experience, and operational excellence.
  • Manage the clinic's services, including slimming, beauty, dermatology, and wellness, ensuring smooth functioning and high-quality standards.
  • Motivate and coach a team of centre staff, Slimming Heads, Beauty Heads, and Counselors, promoting accountability, service, and sales focus.
  • Foster strong relationships with clients, resolving escalations and maintaining a high Net Promoter Score (NPS) and client retention rate.
  • Implement effective loyalty and referral programs, generating foot traffic through local partnerships.
  • Stay up-to-date with company SOPs and statutory requirements, providing regular performance updates to regional leadership.

Candidate Profile:

  • Graduate or MBA preferred.
  • 6–10 years of experience in healthcare, wellness, hospitality, or retail services.
  • Proven track record of delivering revenue and leading teams.
  • Strong leadership, communication, and problem-solving skills.
  • Customer-first mindset with high ownership.
  • Ability to thrive in a fast-paced, target-driven environment.


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