Brand Management Professional

3 weeks ago


Gurgaon, Haryana, India Cog Culture Full time

Company Overview:

Cog Culture is a dynamic and innovative organization that offers exciting opportunities for professionals to grow and develop their careers.

About the Role:

We are seeking a highly skilled Brand Management Professional to join our team. As a Brand Manager, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction.

Job Description:

  • Communicate with clients to understand their needs and preferences
  • Coordinate projects to ensure timely delivery and high-quality results
  • Address client inquiries and resolve any issues in a professional and timely manner
  • Identify new business opportunities and collaborate with internal teams to capitalize on them

Key Responsibilities:

  1. Customer-centric Approach: You must seek, process, and execute client requests and product orders efficiently
  2. Go-to Person: You will have all the answers to queries regarding products/services and processes, and direct clients to the account manager if necessary
  3. Pro at Functionality: You will assist clients in using products and services and keep them updated about new features launched
  4. Coordinator: You will coordinate with internal teams to ensure timely fulfillment of product orders/services
  5. Tracker and Reporter: You will maintain trackers and reports for client interaction, product/service usage, etc.
  6. Feedback and Resolution: You will collect feedback and resolve client complaints

Requirements:

  • Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and negotiation abilities
  • Ability to build and maintain positive client relationships
  • Strong organizational and time management skills
  • Ability to work well in a team and collaborate effectively with cross-functional teams
  • Experience in the advertising or creative industry is a plus

Salary: The estimated salary for this position is $60,000 - $80,000 per annum, depending on location and experience.



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