Brand Management Professional
3 weeks ago
Company Overview:
Cog Culture is a dynamic and innovative organization that offers exciting opportunities for professionals to grow and develop their careers.
About the Role:
We are seeking a highly skilled Brand Management Professional to join our team. As a Brand Manager, you will be responsible for managing client relationships, understanding their needs, and ensuring client satisfaction.
Job Description:
- Communicate with clients to understand their needs and preferences
- Coordinate projects to ensure timely delivery and high-quality results
- Address client inquiries and resolve any issues in a professional and timely manner
- Identify new business opportunities and collaborate with internal teams to capitalize on them
Key Responsibilities:
- Customer-centric Approach: You must seek, process, and execute client requests and product orders efficiently
- Go-to Person: You will have all the answers to queries regarding products/services and processes, and direct clients to the account manager if necessary
- Pro at Functionality: You will assist clients in using products and services and keep them updated about new features launched
- Coordinator: You will coordinate with internal teams to ensure timely fulfillment of product orders/services
- Tracker and Reporter: You will maintain trackers and reports for client interaction, product/service usage, etc.
- Feedback and Resolution: You will collect feedback and resolve client complaints
Requirements:
- Proven work experience as an Account Executive, Account Manager, or in a similar client-servicing role
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- Ability to build and maintain positive client relationships
- Strong organizational and time management skills
- Ability to work well in a team and collaborate effectively with cross-functional teams
- Experience in the advertising or creative industry is a plus
Salary: The estimated salary for this position is $60,000 - $80,000 per annum, depending on location and experience.
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