Administrative Support Professional

5 days ago


Navi Mumbai, Maharashtra, India Lloyd's Register Full time
Job Summary

We are seeking a highly skilled Administrative Support Professional to join our Pre-Contract team. As a key member of our team, you will provide administrative support to help us meet our business objectives and KPIs.

Key Responsibilities
  • Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
  • Data filing/entry in accordance with defined procedures.
  • Deal with complex queries and build relationships with internal/external clients, as appropriate.
  • Coach other team members, as appropriate, to achieve effective knowledge transfer and application.
  • Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.
  • Book jobs into job management system.
  • Provide general administration support.
  • Create Contract Generation for clients and internal colleagues.
  • Support in mailbox categorization and distribution of tasks.
  • Creation of Sales quotes and Contracts for clients.
  • Elevate client feedback to managers and taking proactive steps to maintain positive experiences. Promote a client-centricity culture, focusing on a positive and consistent client journey.

Key Requirements
  • Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum).
  • Excellent interpersonal and team working skills.
  • Proficiency in the English Language commensurate with the work.
  • SAP knowledge in particular Business by Design; advantageous.
  • Good communication skills, with the ability to interact professionally with clients and team members.
  • Commitment to continuous learning and knowledge sharing.
  • Good understanding of global standards and processes, with the ability to ensure compliance.


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