Administrative Support Professional
5 days ago
We are seeking a highly skilled Administrative Support Professional to join our Pre-Contract team. As a key member of our team, you will provide administrative support to help us meet our business objectives and KPIs.
Key Responsibilities
- Prioritise and process documentation/data/information in accordance with local business requirements and agreed deadlines.
- Data filing/entry in accordance with defined procedures.
- Deal with complex queries and build relationships with internal/external clients, as appropriate.
- Coach other team members, as appropriate, to achieve effective knowledge transfer and application.
- Conduct all activities in line with internal procedures, contractual requirements, cost structures and budget constraints.
- Book jobs into job management system.
- Provide general administration support.
- Create Contract Generation for clients and internal colleagues.
- Support in mailbox categorization and distribution of tasks.
- Creation of Sales quotes and Contracts for clients.
- Elevate client feedback to managers and taking proactive steps to maintain positive experiences. Promote a client-centricity culture, focusing on a positive and consistent client journey.
Key Requirements
- Good knowledge of Microsoft packages; Excel, Word & Outlook (as a minimum).
- Excellent interpersonal and team working skills.
- Proficiency in the English Language commensurate with the work.
- SAP knowledge in particular Business by Design; advantageous.
- Good communication skills, with the ability to interact professionally with clients and team members.
- Commitment to continuous learning and knowledge sharing.
- Good understanding of global standards and processes, with the ability to ensure compliance.
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