
Operations Professional
4 days ago
Job Overview
We are seeking an experienced operations professional to oversee daily activities across multiple e-commerce platforms.
The ideal candidate has prior experience working with direct-to-consumer brands, understands the nuances of catalog/content management, inventory planning, and operational excellence, and can work cross-functionally to drive growth.
Key Responsibilities- Create, optimize, and manage product listings on Seller Central, ensuring accurate content, A+ pages, and compliance with platform policies.
- Manage FBA and FBM workflows, including inventory planning, order fulfillment, returns, and reimbursement claims.
- Monitor and improve account health metrics – Buy Box share, cancellations, late dispatches, and customer feedback.
- Protect brand presence: handle hijacked listings, unauthorized sellers, and compliance escalations.
- Prepare weekly dashboards on sales, category trends, stock movement, and operational issues.
- Set up and maintain SKUs, pricing, and images across platforms.
- Ensure stock accuracy, fill rates, and low OOS through close coordination with supply chain.
- Execute promotions, campaigns, and visibility initiatives to drive sales.
- Track platform analytics: velocity, campaign ROI, search visibility, and share reports with leadership.
- Partner with supply chain for demand planning and inventory allocation across channels.
- Coordinate with marketing for launches, promos, and brand campaigns.
- Work with finance to reconcile settlements, commissions, and claims.
- Maintain clean, updated SKU data (barcodes, MRPs, product details) across systems.
Requirements:
- 2–4 years of experience in Amazon and/or Quick Commerce operations.
- Must have worked with D2C brands (not agencies/resellers).
- Solid understanding of e-commerce workflows: catalog, inventory, fulfillment, and platform compliance.
- Proficient in Excel/Google Sheets; ability to generate insights from data.
- Strong communication skills, problem-solving ability, and ownership mindset.
Preferred:
- Exposure to consumer goods / kitchenware / lifestyle brands.
- Knowledge of paid visibility tools or Amazon Advertising.
- Experience handling 100+ SKUs across multiple channels.
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