Electrical Engineer for Technical Support: Digital Twin Expert
3 days ago
We are seeking a skilled Electrical Engineer to join our team as a Technical Support specialist for our SEE Electrical software. This role requires strong technical expertise and excellent communication skills to provide top-notch support to our customers.
About the RoleThis is an exciting opportunity to work with cutting-edge electrical design and operations digital twin solutions for infrastructure, building, industry, and utilities. As a Tech Support specialist, you will be responsible for:
- Providing expert technical support online to existing customers on SEE Electrical software
- Delivering training to customers who purchase the software
- Conducting pre-sales demos to prospects showcasing features and select use cases
- Offering technical support to prospects who download trial software
You will also have the opportunity to learn and upskill by working with other software from our suite, such as SEE XP, Caneco, or ETAP-PS.
RequirementsTo succeed in this role, you should have:
- A Bachelor's degree in Electrical Engineering (BE or B-Tech)
- 3-5 years of experience in electrical engineering, preferably with knowledge of SEE Electrical/EPLAN/AutoCAD Electrical/Solidworks Electrical/E3software
- Understanding of power and control schemes of electrical panels
- The ability to train and re-train customers with patience
If you have worked with panel builders, system integrators, or machine builders, that would be a definite plus.
Location and SalaryThis role is based in Mumbai or Pune, India. We offer a competitive salary of ₹600,000 - ₹900,000 per annum, depending on your experience and qualifications.
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