Electrical Engineer for Technical Solutions Expert

3 hours ago


Delhi, Delhi, India ETAP Software Full time

We are seeking a skilled Electrical Engineer to join our team as a Technical Support Specialist. This role will provide technical assistance to customers on our SEE Electrical software, ensuring seamless integration and efficient use of the tool.

Role Overview:

  • Provide expert technical support to existing customers via online channels
  • Deliver comprehensive training sessions to new customers, empowering them to effectively utilize the software
  • Conduct pre-sales demos, showcasing key features and relevant use cases to prospective clients
  • Offer technical support to prospects who have downloaded trial software
  • Create custom library part numbers or components as per customer requirements
  • Analyze customer drawings and recreate Autocad drawings to verify software compatibility
  • Represent ETAP at exhibitions like Elecrama and Automation Expo, engaging with walk-in customers and promoting our software solutions
  • Perform on-site support visits as needed
  • Stay up-to-date with the latest software developments and expand skillset by learning other tools within our suite, such as SEE XP, Caneco, or ETAP-PS

Requirements:

  1. Bachelor's degree in Electrical Engineering or related field
  2. A minimum of 3-5 years of experience in electrical engineering software, preferably with SEE Electrical, EPLAN, Autocad Electrical, Solidworks Electrical, or E3software
  3. Understanding of power and control schemes in electrical panels
  4. Ability to train and re-train customers with patience

Location: Mumbai/Pune

Estimated annual salary: ₹750,000 - ₹1,200,000

ETAP is a leading developer of electrical software for power systems design, analysis, and real-time solutions. We offer a dynamic work environment and opportunities for growth and professional development.



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