Product Development Specialist

2 days ago

Hubli, Karnataka, India beBeeFormulation Full time ₹ 1,20,00,000 - ₹ 2,02,50,000
Technical Services Manager Position

We are seeking a highly skilled and experienced Technical Services Manager to drive customer solutions, support sales, and guide product development by bridging market needs with internal functions.

Key Responsibilities:

  • To deliver technical services and formulation support for targeted segments, ensuring seamless communication and collaboration with customers and internal teams.
  • To develop and adapt formulations for local market requirements, considering factors such as regional preferences and regulatory compliance.
  • To conduct technical training for customers, distributors, and internal teams, enhancing their knowledge and skills in product applications and usage.
  • To perform competitive analysis and recommend strategies, staying up-to-date with industry trends and competitor activity.
  • To ensure compliance with statutory and internal standards, maintaining high levels of quality and safety in all aspects of the job.
  • To manage lab operations efficiently, upholding EHS and ISO requirements, and implementing best practices to optimize workflows and minimize waste.
  • To support customer complaint resolution and application troubleshooting, providing prompt and effective solutions to customer concerns.
  • To maintain lab equipment, calibrate instruments, and document results, ensuring accurate data and reliable outcomes.
  • To participate in field trials and on-site customer visits as needed, gathering valuable insights and feedback to inform product development and improvement.
  • To contribute to technical papers, exhibitions, and industry seminars, showcasing expertise and sharing knowledge with peers and stakeholders.

Required Skills and Qualifications:

  • MSc or Bachelor of Engineering or Master's of Engineering in Chemistry preferred.
  • At least 8 years of formulation experience in Polymer dispersions/coatings with at least 2 years in a supervisory/people leadership role.
  • Solid understanding of polymer science and standard test methods.
  • Strong customer focus with the ability to provide prompt, practical solutions.
  • Deep knowledge of core markets, competitors, and emulsion polymer technology.

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