Strategic Resource Optimization Specialist
5 days ago
About Evernorth Health Services:
We are a leading provider of pharmacy, care, and benefits solutions to improve health and increase vitality.
Our mission is to innovate and make the prediction, prevention, and treatment of illness and disease more accessible to millions of people.
Job Title: Strategic Resource Optimization Specialist
Key Responsibilities:
- Analyze operational data for management and contribute to process improvements.
- Collaborate with Scheduling Lead/Advisor/Supervisor to streamline procedures and automate data manipulation.
- Utilize professional knowledge and acumen to develop models and procedures, and monitor trends within Resource Planning.
- Consolidate efforts across WFM driving innovation and an enterprise approach for one-stop shop solutions where possible.
Responsibilities:
- Generate daily, weekly, and monthly schedules using WFM software.
- Create and improve time-off allowance measures and allotments.
- Proactively highlight and provide comprehensive reports related to off-production risks/opportunities.
- Create models that effectively compute relevant inputs to provide accurate new hire & new client schedules.
- Execute PTO, Holiday & Shift Bidding.
- Execute plans for observed and non-observed holiday schedules.
- Utilize business product knowledge and efficient procedures to execute scheduling plans to meet Short Range forecast requirements.
- Contribute to feedback loop for improvement in processes and procedures.
Requirements:
- Bachelor's degree preferred.
- At least 2 years relevant experience.
- Workforce planning analysis in an operations environment preferred.
- Strong analytical and technical skills.
- Demonstrated knowledge of MS Office software, specifically Excel (v-lookups, pivot tables, macros).
- Demonstrated experience with Workforce Management software.
- Innovative thinker with strong communication skills.
- Proven ability to perform in-depth data analysis and present insights in a clear manner.
- Ability to adapt in a dynamic work environment, learn quickly, contribute solutions.
Estimated Salary: $80,000 - $110,000 per year, depending on location and experience.
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