Brand Ambassador

16 hours ago


Delhi, Delhi, India LetsDressUp (LDU) Full time
About the Role
As a Brand Ambassador at LetsDressUp (LDU), you will play a pivotal role in enhancing our brand image and creating strong connections with our customers. This is an excellent opportunity to drive engagement, deliver exceptional customer experiences, and ensure brand loyalty.

Key Responsibilities
1. Brand Representation: Act as the face of LetsDressUp, engaging directly with customers and promoting our values, products, and mission.
2. Community Building: Develop and grow our exclusive community by sharing updates, exclusive content, and interacting with members to foster a sense of belonging.
3. Content Creation and Updates: Collaborate with the marketing team to deliver engaging content for social media platforms, newsletters, and community groups to keep customers informed and excited about our products.
4. Feedback Integration: Collect customer feedback on their experience, products, and suggestions, and share insights with relevant teams to improve offerings and customer satisfaction.
5. Customer Engagement Strategies: Develop and implement strategies to strengthen customer relationships, including personalized communication, exclusive offers, and loyalty initiatives.
6. Brand Advocacy: Identify and nurture loyal customers to become brand ambassadors who actively promote LDU within their networks and online communities.
7. Data-Driven Insights: Analyze customer interactions and feedback to create actionable reports on trends, concerns, and opportunities for growth.
8. Proactive Outreach: Engage with customers to address concerns, share updates, and maintain strong relationships to ensure long-term loyalty.
9. Customer Experience Management: Interact with customers across channels to gather insights, address queries effectively, and enhance their overall experience with the brand.

Qualifications
- Bachelor's degree in business, marketing, fashion, or a related field (preferred).
- Experience in customer service, brand management, or marketing, preferably in the e-commerce or fashion industry.
- Strong communication and interpersonal skills, with a customer-centric and brand-focused mindset.
- Creativity in developing community and customer engagement strategies.
- Proficiency in social media management and CRM tools.
- Passion for fashion and a deep understanding of women's fashion trends and preferences.

Estimated Salary Range: ₹ 3,00,000 - ₹ 4,00,000 per annum.

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