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IT Team Lead

1 month ago

Bengaluru, Karnataka, India NCR Corporation Full time
About NCR Corporation

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries.

Job Title: IT Team Lead - End User Support

Location: Mumbai, India

We are seeking an experienced IT Team Lead to lead our End User Support team. The successful candidate will be responsible for managing a team of support specialists who provide timely, professional delivery of end-user technology services to our internal employees and contractors.

Key Responsibilities:
  • Lead a team of support specialists in providing end-user technology services.
  • Develop and implement policies and procedures to ensure efficient service delivery.
  • Collaborate with users to identify and implement end-user computing solutions that maximize productivity and efficiency.
  • Manage the complete end-user computing environment, including service design and delivery of desktops, laptops, mobile devices, printers, telephones, and other end-user computing devices.
Requirements:
  • Minimum 5 years of experience in a team lead or manager role for IT end-user support.
  • Deep knowledge and expertise in various IT systems, including hardware, software, networks, and security.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to convey technical concepts to both technical and non-technical individuals.
Benefits:
  • A competitive salary of ₹1200000 per annum (estimated).
  • A dynamic and challenging work environment.
  • The opportunity to work with a leading global provider of digital commerce solutions.
About Us:

NCR Corporation is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. We have been the global leader in consumer transaction technologies for nearly 140 years, turning everyday consumer interactions into meaningful moments. Today, we transform the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.