Technical Support Specialist
2 weeks ago
Job Description:
Your role as a Technical Support Specialist at HITACHI ENERGY INDIA LIMITED will involve delivering exceptional technical advice and support to our customers. Your Responsibilities:
- Providing technical guidance on product installation, commissioning, and testing.
- Identifying and resolving complex problems associated with product start-up.
- Researching and recommending new products or equipment upgrades to meet customer needs.
- Developing and maintaining strong relationships with customers to secure future business opportunities.
- Focusing on the delivery of high-quality technical services to meet customer expectations.
- Collaborating with internal teams to ensure seamless delivery of services.
Requirements:
- Proficiency in spoken and written English language.
- Relevant diploma or degree in Electrical Engineering.
- Minimum 2 years of experience in a related field.
- Excellent communication and interpersonal skills.
- Able to work effectively in a team environment.
Background:
- Familiarity with electrical engineering principles and practices.
- Ability to communicate complex technical information effectively.
- Strong problem-solving and analytical skills.
- Capacity to work in a fast-paced environment.
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