Support Expertise Representative

1 week ago

Jaipur, Rajasthan, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000
Customer Support Specialist Job Description

We are seeking a skilled Customer Support Specialist to handle customer interactions and provide timely resolutions.

Key Responsibilities:
  • Communicate clearly and professionally with customers through various channels.
  • Maintain accurate documentation of customer interactions and resolutions.
  • Collaborate with other departments to address complex customer issues.
  • Effectively resolve customer issues in a timely manner, ensuring customer satisfaction.
  • Manage multiple customer inquiries simultaneously without compromising service quality.
Requirements:
  • Language Proficiency: Fluency in English (written and spoken), with the ability to communicate clearly and professionally.
  • Experience: 0-2 years in customer support or a related field is required.
  • Strong communication and active listening skills.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work efficiently under pressure and in a fast-paced environment.
  • Empathy and patience when dealing with customer concerns.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for growth and professional development.
  • A competitive compensation package.

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