
Support Representative
1 week ago
Job Opportunity
">We are seeking a Customer Support Specialist to fill an exciting role at our organization. This position involves delivering exceptional customer service and support to clients.
Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and demos to customers as needed
- Collaborate with internal teams to ensure seamless customer experience
- Develop and maintain knowledge of products and services offered by our company
- Meet or exceed performance metrics for first-call resolution, customer satisfaction, and average handle time
Requirements:
- Bachelor's degree in any field
- Excellent verbal and written communication skills
- Good computer knowledge and typing speed
- Prior customer service experience preferred but not required
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
- A competitive salary and benefits package
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