Messaging Services Senior Specialist
4 days ago
Job Title: Messaging Services Senior Specialist
Job Summary:
We are seeking a seasoned Messaging Services Senior Specialist to join our team in Noida, Uttar Pradesh, India. As a key member of our Application Management team, you will be responsible for managing messaging services, including MS Teams, Direct Routing, and Zoom Telephony.
Key Responsibilities:
- Manage and maintain messaging services, including configuration and troubleshooting
- Develop and implement secure infrastructures for messaging services
- Collaborate with cross-functional teams to design and implement messaging solutions
- Provide technical documentation and training to L1 and Service desk teams
- Escalate high-severity issues and perform root cause analysis
About NTT DATA:
NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
What We Offer:
- A diverse and inclusive work environment
- Opportunities for growth and development
- Competitive compensation and benefits
- Recognition and rewards for outstanding performance
Requirements:
- 5+ years of experience in messaging services and application management
- Strong technical knowledge of MS Teams, Direct Routing, and Zoom Telephony
- Excellent problem-solving and analytical skills
- Effective communication and collaboration skills
Preferred Qualifications:
- Experience with cloud-based messaging services
- Knowledge of server and networking principles
- Intermediate knowledge of IP Telephony
How to Apply:
Apply today to become a part of our dynamic team and contribute to our mission to deliver exceptional services to our clients.
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Noida, Uttar Pradesh, India NTT DATA Services Full time{"Job Requirements":{"NTT DATA Services is seeking a talented Messaging Services Senior Specialist - Application Management to join our team in Noida, Uttar Pradesh, India. The ideal candidate will have a strong background in messaging services and application management, with expertise in MS Teams, Direct routing, and Zoom Telephony.":""},"Key...
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