Messaging Services Senior Specialist

4 days ago


Noida, Uttar Pradesh, India NTT DATA Full time

Job Title: Messaging Services Senior Specialist

Job Summary:

We are seeking a seasoned Messaging Services Senior Specialist to join our team in Noida, Uttar Pradesh, India. As a key member of our Application Management team, you will be responsible for managing messaging services, including MS Teams, Direct Routing, and Zoom Telephony.

Key Responsibilities:

  1. Manage and maintain messaging services, including configuration and troubleshooting
  2. Develop and implement secure infrastructures for messaging services
  3. Collaborate with cross-functional teams to design and implement messaging solutions
  4. Provide technical documentation and training to L1 and Service desk teams
  5. Escalate high-severity issues and perform root cause analysis

About NTT DATA:

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

What We Offer:

  • A diverse and inclusive work environment
  • Opportunities for growth and development
  • Competitive compensation and benefits
  • Recognition and rewards for outstanding performance

Requirements:

  • 5+ years of experience in messaging services and application management
  • Strong technical knowledge of MS Teams, Direct Routing, and Zoom Telephony
  • Excellent problem-solving and analytical skills
  • Effective communication and collaboration skills

Preferred Qualifications:

  • Experience with cloud-based messaging services
  • Knowledge of server and networking principles
  • Intermediate knowledge of IP Telephony

How to Apply:

Apply today to become a part of our dynamic team and contribute to our mission to deliver exceptional services to our clients.



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