Strategic Client Partnerships Lead

We are seeking a Business Development Specialist to join our team. This role will be responsible for engaging with potential clients to understand their requirements and provide tailored solutions.

• Key Responsibilities:
• Respond to sales queries promptly and effectively, demonstrating strong communication skills both over the phone and in person.
• Engage with potential clients to understand their requirements and provide tailored solutions.
• Act as a trusted advisor to clients, offering guidance and support throughout the sales process.
• Build and maintain strong relationships with clients, ensuring their needs are met and expectations are exceeded.
• Collaborate with the sales team to develop effective strategies for acquiring new clients and retaining existing ones.
• Provide accurate and timely information to clients regarding products, services, and pricing.
• Keep abreast of industry trends and competitor activities to identify opportunities for business growth.
• Utilize CRM systems to track and manage client interactions and sales activities.
• Meet or exceed sales targets while maintaining high levels of customer satisfaction.
• Conduct follow-up calls and meetings to ensure customer satisfaction and identify opportunities for upselling or cross-selling.
• Continuously seek feedback from clients to improve service delivery and enhance the overall customer experience.
• Demonstrate empathy and understanding in addressing client concerns and objections.
• Stay updated on product knowledge and sales techniques to enhance performance and productivity.