Chief Engineering Operations Officer

6 days ago


Kolkata, West Bengal, India Unified Infotech Full time
About Unified Infotech

We are a technology consulting and software development company with over 14 years of experience at the forefront of innovation. Our expertise lies in providing tailored solutions for distributed custom software, web, mobile, software, data & user experience services to a diverse range of clients.

The Opportunity

We are seeking an experienced leader to drive growth in our software development services sector. The ideal candidate will have a strong business acumen, departmental leadership experience, and technical aptitude to lead our Engineering team into new territories of growth and recognition.

Your Mission, Your Impact

As Chief Engineering Operations Officer, you will oversee all facets of service delivery operations. This role involves managing budgeting, profit and loss reporting, capacity planning, forecasting, fluctuations in manpower requirements, providing project management leadership, upholding technology best practices, and ensuring continuous improvement initiatives to enhance system availability, performance, and reliability.

Key Responsibilities:
  • Oversee the concurrent end-to-end delivery of multiple projects (with multiple engagement models)
  • Coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget
  • Mentor and develop a high-caliber team of engineers, designers, and professionals
  • Collaborate with Customer Success Managers to proactively engage clients and ensure high satisfaction
  • Develop and implement Standard Operating Procedures (SOPs) to streamline processes and improve efficiency
  • Effectively allocate resources on projects to ensure optimal project staffing and utilization
  • Monitor project financials to ensure projects are delivered within budget and achieve optimal profitability targets
Requirements:
  • At least 10 years in software service delivery within the IT industry, with at least 3 years in a leadership role managing processes, projects, and teams
  • A track record of consistently meeting and exceeding service delivery goals by effectively managing resources and timelines
  • Profound knowledge of software development activities and project management principles
  • Proficient in adopting a data-centric approach to define and manage KPIs, project metrics, and balanced scorecards
  • Exceptional communication and interpersonal skills
  • Solid understanding of IT technologies, frameworks, systems, and architectures essential for effective service delivery management
Salary: $150,000 - $200,000 per year

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