Expert Payroll Specialist Wanted

3 days ago


Hyderabad Secunderabad Telangana, India beBeePayroll Full time ₹ 1,04,000 - ₹ 1,30,878

The role of a Payroll Specialist involves supporting clients on various payroll systems, providing guidance and processing payrolls. The successful candidate will have strong knowledge of payroll practices, tax considerations, and be able to communicate effectively with clients.

Key Responsibilities
  • Provide phone support to clients on payroll-related issues
  • Process payroll queries and maintain client relationships
  • Conduct initial issue troubleshooting and work with internal teams to resolve complex issues
  • Responsible for quarter and year-end activities, ensuring accuracy and timely completion
Competencies
  • Requires high-level payroll knowledge, including skills in payroll software and tax principles
  • Accuracy is crucial, as errors can impact client associate paychecks and result in penalties
  • Strong verbal and written communication skills are essential for effective customer interaction
  • Ability to analyze and resolve problems under time constraints, meeting deadlines
  • Excellent customer service skills and proficiency in MS Office applications are necessary
Requirements
  • Graduate degree or equivalent experience
  • Willingness to work night shifts and voice roles
  • Excellent communication skills and prior client-facing experience preferred
  • FPC/CPP certification and US payroll experience an added advantage
  • At least 18 months of experience in the current role or process

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