Business Process Improvement Specialist

1 day ago

Vadodara, Gujarat, India beBeeServiceNow Full time ₹ 90,00,000 - ₹ 1,20,00,000
ServiceNow Developer

As a ServiceNow developer, you will be responsible for configuring and customizing ServiceNow to set up processes. This role involves using technical skills to implement business solutions.

  • Key Responsibilities:
    • Configure ServiceNow to meet organizational requirements by applying knowledge of the platform's functionality.
    • Customize and develop reports to track key performance indicators (KPIs) by utilizing data analysis and presentation skills.
    • Develop expertise in Human Resource Service Delivery (HRSD), Customer Service Management (CSM), Configuration Management Database (CMD), and IT Service Management (ITSM) through training and hands-on experience.
    • Maintain excellent communication and presentation skills to ensure effective collaboration with cross-functional teams.
    • Work collaboratively as a team player to achieve shared goals and objectives.

Benefits:

  • Opportunity to work on diverse projects and contribute to the development of business solutions.
  • Collaborative environment that fosters innovation and growth.
  • Professional development opportunities to enhance technical skills and knowledge.

Required Skills and Qualifications:

  • Proven experience with ServiceNow configuration and customization.
  • Strong analytical and problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to work effectively in a team environment.

Other Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred.
  • Proficiency in ServiceNow is a must; experience with other IT service management tools is a plus.

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