
Master Process Improvement Specialist
1 day ago
This role focuses on leading process improvement activities and quality scores using Lean Six Sigma methodologies. As a Process Excellence Manager, you will be responsible for facilitating process/performance improvement initiatives and collaborating with stakeholders to achieve corporate strategic objectives.
The ideal candidate will possess a strong background in change management, project management, continuous performance improvement, and/or data analysis, preferably in the service industry. A self-driven leader with 4+ years of experience, Black Belt certification, and proficiency in statistical software are essential requirements.
- Lead process improvement initiatives independently and collaborate with all requisite stakeholders in accordance with timelines provided.
- Develop and implement Lean/Six Sigma training sessions independently on a periodic basis.
- Identify high-impact process improvement initiatives and take them to closure by ensuring continuous improvement through end-to-end ownership.
- Promote individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; support department-based goals which contribute to the success of the organization.
To succeed in this role, you must possess the following skills and qualifications:
- Bachelor's degree required; Masters/MBA preferred.
- Black Belt certification required, external certification from an approved training program preferred; Project Management Professional (PMP) preferred.
- Self-driven & dynamic leader with 4+ years' experience with change management, project management, continuous performance improvement and/or data analysis, preferably in service industry.
- Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and collaboration.
As a Process Excellence Manager, you can expect to enjoy working in a highly collaborative, fast-paced, and dynamic environment. You will have opportunities to develop strong working relationships with management, project team, and other stakeholders. With a focus on innovation and continuous improvement, you will be encouraged to think critically and creatively to drive business results.
Other DutiesThis role also involves other duties as assigned by senior management. If you are a motivated and results-driven professional looking to make a meaningful impact, we encourage you to apply for this exciting opportunity.
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